Walt Disney World

Important Phone Numbers

General Information

Reservations: 407-934-7639
Dining: 407-939-3463

Info: 407-824-4321
Walt Disney Travel Company, Florida: 800-828-0228
Refurbishment Schedule: 407-824-4321
Weather Info: 407-824-4104
Weddings: 407-828-3400
Honeymoon: 877-566-0969
Hotel Reservations (Disney Properties): 407-934-7639
Extra Magic Hour Schedule: 407-824-4321
Mail Order shopping: 407-363-6200 for park merchandise by mail.

Walt Disney World Entertainment

Magic Kingdom Schedule: 407-824-4321
Epcot Schedule: 407-824-4321
Epcot Holiday Entertainment: 407-824-4321
Hollywood Studios Schedule: 407-824-4321
AMC Theaters schedule: 407-298-4488
Cirque Du Soleil: 407-939-7600

Water Parks

Blizzard Beach: 407-560-3400
Typhoon Lagoon 407-560-4073

Special Activities/Sport

Golf: 407-939-4653
Fishing: 407-939-7529
Tennis: 407-939-7529
Parasailing, water-skiing: 407-939-7529
Surfing: 407-939-7873
Carriage Rides: 407-939-7529
Electric Cart (sightseeing): 407-824-2742
Trail Rides: 407-939-7529 (90 days in advance to schedule)
Wagon Rides: 407-824-2734

Spa Services

Grand Floridian: 407-824-2332 (1 year in advance)
Saratoga Springs: 407-827-4455 (6 months in advance)
Wyndham Palace: 800-996-3426 (1 month in advance)

Specialty Cruises (call ahead for nighttime entertainment viewing)

The Grand 1: 407-824-2439
Pontoon Boats: 407-939-7529
The Breathless: 407-939-7529

Lost and Found

Animal Kingdom: 407-824-4245
Fort Wilderness: 407-824-2726
Magic Kingdom: 407-824-4245
Epcot: 407-560-7500
Hollywood Studios: 407-824-4245

In Room Child Care

All About Kids: 407-812-300
Fairy Godmothers: 407-939-3463
Kid’s Nite Out: 407-828-0920
Kindercare: 407-827-5444

Hotel Children’s Programs

Animal Kingdom Lodge: 407-939-3463
Camp Dolphin: 407-934-4000
Grand Floridian: 407-939-3463
Polynesian: 407-939-3463
Wilderness Lodge: 407-939-3463
Yacht and Beach Club: 407-939-3463

Special Interest/Special Needs

WDW Special Reservation Department 407-934-7639 or 407-939-7670 (TTY)

Celebration Health (Hospital): 407-303-4000
Centra Care Facility: 407-239-6463
Doctors On Call: 407-399-3627
Turner Drugs (medication delivery): 407-828-8125

Transportation

Celebration Shuttle: 321-939-2200

Walt Disney World Packages

WDTC for Florida: 800-828-0228 or 407-934-7639
American Airlines Vacations: 800-321-2121
Southwest Airlines Vacations: 800-243-8372
US Airways Vacations: 800-455-0123

Discounts

Annual Passes: 407-560-7277
Florida Resident Discounts: 407-824-4321
Vacation Outlet: 800-690-2210
 

Magic Kingdom Resorts

Contemporary: 407-824-1000
Fort Wilderness Resort and Campground: 407-824-2900
Bike rental at Fort Wilderness: 407-824-2742
Grand Floridian Resort and Spa: 407-824-3000
Polynesian: 407-824-2000
Wilderness Lodge and Villas: 407-824-3200

Epcot Resorts

Beach Club Villas: 407-934-8000
Boardwalk Inn and Villas: 407-939-5100
Caribbean Beach: 407-934-3400
Dolphin: 407-934-4000 or 800-227-1500 for reservations
Swan: 407-934-3000 or 800-227-1500 for reservations
Yacht Club Villas: 407-934-7000

Downtown Disney Area Hotels

Old Key West Resort: 407-827-7700
Port Orleans French Quarter: 407-934-5000
Port Orleans Riverside: 407-934-6000
Saratoga Springs Resort and Spa: 407-827-1100

Animal Kingdom Area Hotels

All-Star Movies: 407-939-7000
All-Star Music: 407-939-6000
All-Star Sports: 407-939-5000
Animal Kingdom Lodge: 407-938-3000
Coronado Springs: 407-939-1000
Pop Century: 407-938-4000

Neighbor Hotels (Non Disney) on Hotel Plaza Blvd

Best Western Lake Buena Vista: 407-828-2424 or 800-348-3765
Doubletree Guest Suites: 407-934-1000 or 800-222-8733
Grosvenor Resort: 407-828-4444 or 800-624-4109
Hilton: 407-827-4000 or 800-782-4414
Holiday Inn at the Walt Disney World Resort: 407-828-8888
Royal Plaza: 407-828-2828 or 800-248-7890
Wyndham Palace Resort and Spa: 407-827-2727 or 800-996-3426

Height Restrictions

Magic Kingdom

Big Thunder Mountain Railroad— Must be at least 40″
Splash Mountain— Must be at least 40″
Space Mountain— Must be at least 44″
Goofy’s Barnstormer— Must be at least 35″
Tomorrowland Speedwaym— Must be at least 52″ to ride alone
Stitch’s Great Escape— Must be at least 38″

Epcot

Mission Space— Must be at least 44″
Test Track— Must be at least 40″

Hollywood Studios

Star Tours— Must be at least 40″
Tower of Terror—Must be at least 40″
Rock ‘n’ Roller Coaster— Must be at least 48″

Animal Kingdom

Dinosaur— Must be at least 40″
Kali River Rapids— Must be at least 38″
Primeval Whirl— Must be at least 48″

Blizzard Beach Water Park

Chairlift— Must be at least 32″
Downhill Double Dipper— Must be at least 48″
Slush Gusher— Must be at least 48″
Summit Plummet— Must be at least 42″
Tikes Peak— Must be under 42″

Typhoon Lagoon Water Park

Bay Slide— Must be under 60″
Humunga Kowabunga— Must be at least 48″
Ketchakiddee Creek— Must be under 48″
 
 

Universal Studios

Important Phone Numbers

General Information

Main Number: 407-363-8000
Hearing Impaired TDD: 407-224-4414

Vacation Packages

Main Number: 877-801-9720
Hearing Impaired TDD: 800-447-0672

Onsite Hotel Reservations

Main Number: 888-273-1311

Lost and Found

Universal Studios Florida: 407-224-4244
Islands of Adventure: 407-224-4245
Hotels: Call the hotel main line and ask for Lost & Found
Guest Services
Main Number: 407-224-4233
 

Hotels

Portofino Bay Hotel
5601 Universal Blvd
Orlando, FL 32819
Phone: 407-503-1000
Fax: 407-503-1010

Hard Rock Hotel
5800 Universal Blvd.
Orlando, FL 32819
Phone: 407-503-ROCK (7625)
Fax: 407-503-ROLL (7655)
Royal Pacific Resort
6300 Hollywood Way
Orlando, FL 32819
Phone: 407-503-3000
Fax: 407-503-3010
Room Reservations
1-888-273-1311

Concierge Services

Portofino Bay Hotel: 407-503-1200
Hard Rock Hotel: 407-503-2200
Royal Pacific Resort: 407-503-3200

Restaurant Reservations

Portifino Bay Hotel
Bice Ristorante: 407-503-1415
Mama Della’s RistoranteSM: 407-503-DINE (3463)
Trattoria Del Porto®: 407-503-DINE (3463)
Hard Rock Hotel
The Palm: 407-503-7256
The Kitchen: 407-503-DINE (3463)
Royal Pacific Resort
Emeril’s Tchoup Chop: 407-503-CHOP (2467)
Wantilan Luau: 407-503-DINE (3463)
Island’s Dining Room: 407-503-DINE (3463)

Height Restrictions

At each attraction location, signs are posted to indicate specific height requirements and warnings
for certain medical conditions. Listed below are all of the attractions at both Universal Studios Florida
and Islands of Adventure that have a height requirement. If a show or attraction is not listed
then this show or attractions does not have a height restriction and is open to all guests.
NOTE: Children under 48″ (1.22 meters) must be accompanied by an adult at all times and on all
attractions.

Universal Studios

Revenge of the Mummy- Must be at least 48″
MEN IN BLACK™ Alien Attack™ – Must be at least 42″
Woody Woodpecker’s Nuthouse Coaster® – Must be at least 36″
Hollywood Rip Ride Rocket- Must be at least 51″
The Simpsons Ride- Must be at least 40″
ET Adventure- Must be at least 34″

Island’s of Adventure

Jurassic Park River Adventure® – Must be at least 42″
Pteranodon Flyers® – Must be at least 36″ (36″ to 56″ must be accompanied by an adult)
Dragon Challenge – Must be at least 54″
The Flight of the Hippogriff- Must be at least 36″
Dudley Do-Right’s Ripsaw Falls® – Must be at least 44″
Popeye & Bluto’s Bilge-Rat Barges® – Must be at least 42″
Incredible Hulk Coaster- Must be at least 54″
The Amazing Adventures of Spider-Man® – Must be at least 40″
Doctor Doom’s Fearfall- Must be at least 52″
The High in the Sky Seuss Trolley Train Ride!™ – Must be 34″. (Children 34″ to 48″ must be accompanied
by an adult.)

Sea World

Contact Information

Mailing Address:
SeaWorld Orlando
7007 SeaWorld Drive
Orlando, FL 32821
Phone:
(800)327-2424
(407) 351-3600
Aquatica
5800 Water Play Way
Orlando, FL 32821
(888)800-5447
(407)351-3600

Height Restrictions

Kraken has a 54″ height requirement.
Journey to Atlantis has a 42″ height requirement.

Dining

Makahiki Lua– SeaWorld’s Exclusive Evening Extravaganza-As the sun sets over the harbor, the Seafire Inn celebrates the spectacular
Makahiki Luau….an authentic Polynesian festival filled with exotic tastes and entertainment. Pacific Island dancers fill your unforgettable evening with live music, colorful costumes, traditional dance and delicious island cuisine. Presented nightly in the Seafire Inn. Adults $45.95 plus tax. Children ages 3-9 are $29.95 plus tax. Infants free but require reservations. Park admission is not required and is separate from the price of the Luau. Reservations are available by calling 1-800-327-2424, or book online. A Polynesian Feast For The Senses!
Transport your family to the Pacific Isles for the incredible Makahiki Luau. You’ll see fantastic fire dances and enjoy memorable live music
as you savor an indulgent full-course meal at this reservation-only evening event. Who knows? You might even learn to hula! Family Style with Full Table Service.
Dine with Shamu– This is a once In a Lifetime Adventure. It is exclusive, intimate, and unforgettable. It is an amazing adventure featuring up-close VIP encounters and a delicious private buffet. Our service staff will seat you at your reserved table and serve your beverage. Feast on Beef Jardinière or Jambalaya, savory sides, fresh baked rolls and decadent desserts. Then enjoy a fascinating, behind-the-scenes encounter with Shamu and the SeaWorld trainers.Backstage Passes for “Dine With Shamu” are $37.00 plus tax for adults and $19.00 plus tax for our
friends 3 through 9. Children under 3 are free but require reservations. Park admission is required but not included. Reservations are available by calling 1-800-327-2420, or you can book online.
Shark Underwater Grill– One of Orlando’s Most Amazing Restaurants, SeaWorld’s chefs show off their skills, with world-class entreés and impeccable presentation in Shark’s Underwater Grill. Feast on blackened sea scallops, filet mignon, pan-seared snapper and more, prepared with fresh “Floribbean” flair. The children’s menu features popcorn shrimp, salmon, and chicken. And there’s sure to be a feeding frenzy when the decadent desserts appear! You’ll find an upscale menu full of culinary surprises at Sharks Underwater Grill.
SeaWorld’s Amazing Underwater Restaurant– Cross over the awesome outdoor shark pool and enter an underwater dining experience you’ll never forget! More than 50 sharks swim just inches away in our amazing underwater grill. You’ll enjoy courteous full table service in a casual, yet breath-taking, atmosphere.This is a full service restaurant.